Digital menu
for hotels
Interactive image-based web platform for all hotel services, with optional self-ordering.
Guests navigate your hotel services with their smartphones by scanning a single QR code. No app download is required.
Serve more guests faster!
Increase income. Decrease staff. Cut expenses.
Create exceptional guest experience.
For the next generation of big businesses
Totally paperless solution for hotels.
All paper menus, door hangers, wine lists, spa offers, hotel info, and price lists are on guests’ mobiles NOW without installing any application.
Easy self-order in 2-3 click or less than 10 seconds.
Integration with Oracle Micros Simphony. Integration with other hotel’s POS/PMS is available on request.
How does it work?
QR codes will be made visible for your guests on all key points throughout your hotel (lobby, reception, restaurants, rooms, beach bar, spa, etc.) This means that your customers will be just one QR code scan away from ordering any service your hotel has to offer.
What do your guests get?
- Fully image-based hotel guide
- Handy visual access to information on all hotel amenities and menus
- Ability to order any service in couple of seconds: Food. Drinks. Massages. Room and parking services. Concierge.
What do you get?
- Increase in sales (up to 40%) *reported by our clients
- Ability to create new experience for your guests
- 2 times faster service *reported by our clients
- Highly organized and less stressed staff
A quickly implemented, interactive, multilingual, user-friendly, time-saving, editable platform to help you run and monitor your hotel.
Benefits
Increases sales
Thanks to easier choice via images and icons and faster service than with regular menus, price lists, and even existing QR code solutions, our platform will increase your sales 15-40%.
Labor deficit solution
Our platform ensures improved quality of service generally. However, this comes particularly handy considering registered shortage of manpower (almost 50% fewer workers).
Reduced costs
When you use wMenu platform, your hotel will need less staff to serve a regular number of guests. Therefore, expenses of excess personnel are reduced.
Provides better service
Self-ordering option reduces ordering time up to 90% and thus enables a faster, more accurate and more efficient provision of services.
Contactless ordering
Safety of guests and personnel is the top priority. Consequently, contactless ordering and payment are the best solution during the time of COVID-19 pandemic.
Paperless solution
All printed material (menus, door hangers, price lists, spa offers, wine cards…) are available instantly on guests’ smartphones. This is not only environmentaly friendly but also significantly cuts printing costs.
Customized
Tailored-made solution for your hotel, depending on its needs.
Fast & easy
Efficient implementation, based on a completely new technology.
Multilingual
Solution available in 12+ languages with auto-translation.
You already have a digital waiter ordering system? Great for you, but we have a better one.
No more waiting for the waiters
Leading-edge ordering terminals for waiters
Existing systems
▼ Buttons based ordering
▼ No food/drink detail
▼ Limited options for special requests
▼ Both-hands navigation
▼ Native app with dedicated hardware
▼ Entering table/point number
wMenu hotel - Waiter ordering
▲ Interactive, image-based ordering
▲ Food/drink images with all details
▲ Unlimited options for special requests
▲ One-hand navigation
▲ Web app
▲ Scan QR code
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Ordering is a piece of cake
How is our hotel digital menu different?
Our QR code restaurant menu is fun, interactive and completely image based. Options are visually presented in an organized way to make your guests’ choice easy.
With other QR code or PDF menus users have to enlarge to read and scroll endlessly.
This digital menu contains only images that draw guests’ attention and trigger visual hunger. Your guests will not guess. They will make good and quick choices in just a click.
Research shows that food images can increase restaurant sales up to 30%. Our numerous clients also reported that ordering time got reduced by 90%.
Innovative options such as wine pairing, food and wine recommendations, video stories about ingredients used (organic or local) are available too.
It highlights dishes your chef is famous for.
*Fun facts: 82% of people would choose a dish just because of how it looks in the picture, regardless of whether or not they wanted it in the first place.
Start with a chosen set of modules and add others later
wMenu is a comprehensive solution. The idea was to cover all services a hotel may offer. However, we made it modular too, so that you can choose what you need for your hotel.
You can start by choosing basic modules now and add the other depending on your needs.
- Room service (self-ordering)
- Breakfast pre-order (self-ordering)
- Restaurant digital menu (optional self-ordering)
- Concierge service (self-ordering)
- Waiter ordering
- Spa & Wellness (optional self-ordering)
- Seminars & Events (live coverage)
- Hotel info
- Guest Book
- Mini bar
- City guide
Modules
Beach & Pool bar
Long beaches and big pools with many sunbeds need a lot of waiters. Too much walking takes too much time.
With wMenu, you can place QR codes on umbrellas, sunbeds or tables.
This way you give your guests the luxury of viewing an image-based digital menu. You give them an option to check in advance, avoid waiting for the waiter and order by themselves.
Twice as fast service, sales increased 15-45%, less staff needed, delighted guests.
Room Service
QR codes are placed in each room. Each QR code is registered to the room where it is located.
By scanning, guests choose from a fully image-based menu and make orders on their mobiles.
No need for any app installation or entry of personal data.
wMenu hotel platform is multilingual. This way you create an opportunity for your guests to order in 12+ languages and for your staff to choose in which language to receive the order.
No calls, no waste of time, faster service, added value, increased customer satisfaction.
There is no need for installation on the phone or entering personal data.
Breakfast pre-order
Guests scan the QR code and order buffet i.e. a pre-defined breakfast (continental, English etc.) on their mobiles.
Guests can choose where and how they want their breakfast served (room, restaurant or take-away).
Forget about printing doorknob hangers. Forget about long enquiries and phone calls. Lower the costs. Save the time.
Concierge
A self-ordering module for all of your guests who need any kind of help or assistance during a stay in your hotel.
Taxi ordering, luggage help, room and bathroom amenities, laundry service. You place it all at your guests’ fingertips.
Time, money, and nerve saving module.
Spa & Wellness
Book a treatment or a massage on your mobile.
Seminars & Events
Too tired to attend the event? Watch it live from your room.
Paperless solution for hotel events: congresses, seminars, team buildings.
Easy way to put all event’s information in the pockets of attendees.
They can have all the information on their mobiles: agenda, event registration, participants list, and any relevant info.
Hotel info
A variety of helpful information on your guests’ mobile phones.
With wMenu, your guests will be just one scan and one click away from all general hotel stay information such as check-in and check-out times, room types, hotel facilities, breakfast and dinner time, spa & wellness working hours, price lists, etc.
A more comfortable stay for your guests and more relaxed working day for your staff.
Guest book
Hotel guests can be needy.
What makes successful hotels different from those less successful is their ability to foresee and meet the needs of their guests.
That is why getting a feedback is important.
To know where to improve.
wMenu smoothly elicits feedback from your guests. Simply because leaving a comment on any hotel facility is made easy and fun.
Minibar
Make things easier for your staff and safer for you.
Your staff member simply scans QR code in the minibar, opens the image-based menu on a smartphone and easily marks what is consumed.
No time loss, no taking written notes for the reception, no double and triple checking.
City guide
Keeping your guests happy inside your hotel is one thing.
But what will make you stand out is keeping your guests happy outside the hotel.
All outside restaurants, excursions, tourist attractions, nightlife recommendations on your guests’ mobile phones made available by you via QR code in your hotel.
This module will not bring you money directly but it will skyrocket client satisfaction.
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Less text, more images.
Hotel business is about making people feel pampered and taking their money. How to take money from a person whose attention focus is 3 seconds? With images, not with texts. Because one image is worth a thousand words. Literally.
So, no more countless pages, submenus and infinite scrolling.
Let your guests enjoy while choosing hotel services with their mobile phones from an intuitive hotel guide that will help them find what they need and to order in 3-5 steps.
Images are recognizable to anyone, irrespective of the language they speak. For text information, your guests can choose among 12+ languages.
Wmenu hotel guide can even be sent as a link in a confirmation email, so your guests can have more information even before they arrive.
So, a little less conversation, a little more action, please.
